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Down to earth and on an equal footing

A platform project succeeds when both sides know what they contribute. We define roles, communication channels and responsibilities so that the collaboration works from day one.

The illustration shows two opposing rows of contributions (left and right) whose paths meet at shared decision points in the middle; the middle point is highlighted.

What cloudtec takes on

An interdisciplinary team

The same team accompanies your project through all four phases and into operations afterwards, for each of our services. Every role is clearly defined and every handover documented.

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Steering

Project management

Coordination of all activities, steering of scope, budget and schedule. Your central point of contact for all project-related questions, responsible for transparency and reporting.

Abstract graphic: on the left a sketchy cyan shape made of many strokes, on the right the same shape as a clean outline.
Design

UX/UI design

User research, wireframes, prototypes and visual design. The design team makes sure your platform is conceived around its users and implemented with visual consistency.

Abstract graphic: two violet strands of light braiding into each other.
Implementation

Development

Back-end and front-end development on the cloudtec Stack. Architecture decisions, API design, database modelling and implementation of the business logic.

Abstract graphic: a diffuse yellow beam of light passing through a slit and emerging as ordered rays.
Quality

Quality assurance

Test strategy, automated tests, code reviews and UX QA. Security and compliance checks are part of the regular process, not an optional extra.

Abstract graphic: nested green angles narrowing from the outside towards a bright point.
Business expertise

Business analysis

Requirements gathering, story mapping, prioritisation and functional specification. The bridge between your business requirements and the technical implementation.

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Operations

Architecture & infrastructure

System architecture, hosting set-up, CI/CD pipelines and monitoring. From the first architecture sketch to production operations in the Swiss VDC.

Your contribution, by phase

No platform project succeeds without your active involvement. In our experience, the internal effort is 10–20% of the project hours: time well invested that prevents rework later.

Understand and align

In the concept phase we need access to knowledge and people in your organisation.

  • Taking part in workshops (typically 2–4 half-days)
  • Access to stakeholders and specialist departments
  • Existing documentation and process descriptions
  • Feedback on personas and user journeys
How we communicate

Short paths, documented decisions

We regularly discuss what is under way and what comes next, and we record decisions in writing.

Regular status report and meeting

Every week or every two weeks there is a meeting with a report: what has been done, what is still open? With those involved in the project we clarify the next points so that the project moves forward.

Reviews at every implementation step

After every completed implementation step we show you a version you can check. You review and validate it, and we take your feedback into the next step.

Decisions recorded in writing

We take minutes of meetings and record decisions in writing: in change requests, tickets, comments or our collaboration software. That way every decision remains traceable.

Proactive steering meetings

With the steering committee we jointly assess time, budget, deadlines and risks. The frequency depends on the project. We raise problems early, with a proposed solution.

Responsibility for results

Who is accountable for what

If you contribute your part on time (defining requirements, giving feedback, making decisions), responsibility for the result in terms of quality, deadlines and functionality lies with us. That is our promise.

For every project we put together an interdisciplinary team that covers the skills needed: business analysis, design, development, quality assurance and operations.

  • With you: requirements, feedback and decisions, on time.
  • With us: quality, deadlines and functionality of the solution.
  • Together: approvals at the gates. Only when both sides agree do we move on.
Project room in the cloudtec Stack at gate 3: on your side, requirements, feedback on the prototype and the decision on payment methods have been completed on time. On our side, quality, deadline and functionality are green. Both project leads have approved the gate, and work moves on to implementation step 5. Alongside, the project team with business analysis, design, development, quality assurance and operations.

Collaboration on an equal footing

In an initial meeting, we’ll show you how a project with cloudtec works in practice and what we need from you.